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how to cancel an order on depop

How to cancel an order on DEPOP like seller or buyer easily [2022]

If you are both a seller and a DEPOP customer, you are interested in knowing how you can cancel the orders that you make or that are made to you and not have a problem doing so. Here I explain all the details.

Author of the article: Olalla Mellado Digital editor of trends.

Depop is a perfect APP to find authentic, unique and special second-hand vintage clothing jewels that you will not find in other stores or in other used clothing APPs.

But we can always regret our purchase, or buy carelessly as would happen in any online store. I explain How to cancel an order in DEPOP like buyer and How to cancel an order in DEPOP like seller.

How to cancel an order in DEPOP like buyer

As a customer, it is very normal that on occasion you want to cancel an order you make on the Internet. In Depop it happens the same way and you can cancel your orders. But in this application you must bear in mind that since they are individual sellers, it is not as easy as visiting your shopping list and canceling your order. This would be simple in the event that the seller was a company and had automated notification that the product had been sent to you.

But since this is not the case, the seller may have sent the product and you still do not know it, so canceling the order becomes complex.

It is at this point that if you want to cancel an order on DEPOP like buyer you will have to chat with the seller responsible for your order and ask him to please cancel the order and make the refund.

If the seller does not know how to do it, you can always explain the steps that he should take, since I will explain them to you in the next section.

How to cancel an order in DEPOP like seller

You may want to cancel your Depop order as a seller if you have a problem with the products to be shipped, with the delivery time, or if the customer requests it.

To cancel your order if you are a Depop seller and your customer has paid by the Depop Payments refunds method, you only have to visit the "All sold items" list in your profile and click on "Refund" to the products of the order that you want to cancel and in this way you will be able to cancel the order.

You can make a partial or full refund by selecting it when you click on "Refund". This is a very useful option when, for example, the product is damaged when it reaches the customer and you want to make a small refund to compensate him.

But if your client has paid through Paypal then you will have to visit your Paypal account and in your "Activity", then in "Transaction Details" click on "Issue a refund" to return the deposit corresponding to the order that you want to cancel

As you can see, it is easier to cancel and refund with Depop Payments refunds, but once you use Paypal to cancel an order for the first time, it will be much easier.

I hope this article has been useful to you and you can find more useful tips on selling second-hand clothes in this blog.