If your JustFab order doesn't fit you well after you get it home and try it on, it's time to make a return at JustFab without waiting any longer so you don't miss the return deadline.
Fortunately, JustFab returns have a similar procedure in all the countries where this online store works. The process is simple but you must be careful to get your refund.
Tips for making JustFab returns
Before you get down to work on making your return on JustFab keep in mind these very important tips to avoid problems with them:
Check that you are in the return period: you have a maximum of 14 calendar days from when you placed the order on JustFab to request a return from its website.
Decide if you want an exchange or a return: you can choose to exchange your items for others instead of making your return. Not many stores offer to make an exchange but JustFab does and you can request other items when making your return.
Decide how you want the refund: JustFab gives you a choice if you want your refund in full to your account or you want the money to be part of your balance in the JustFab store to be able to use it again.
You will lose your loyalty points: you must bear in mind that when you place an order you will obtain loyalty points that are a discount for you on future purchases, but when you return your order those points corresponding to items you return will disappear from your point total.
Take care of JustFab product: About JustFab returns you have to know that this company is hard to please. Therefore, it is recommended that the product never get dirty. That is, you must take care of it and deliver it as if it had never been taken out of its packaging because if not, they will not refund your money.
Steps to make JustFab returns
Making a return in JustFab is not as simple as accessing your user, visiting your order section, and clicking on a button that indicates "Return", printing a sticker, sticking it and sending it .
In the case of JustFab we need prior authorization from them. Therefore you must go to the JustFab website and contact them. This contact can be made by phone, chat or contact form.
The easiest way to proceed is to start by contacting them using the contact form on the JustFab website.
You must choose "Returns" as the subject and fill in the form indicating your order number. You must also add in the text of the message if you want to make a change or return and what products you want to return or for which products you want to change them.
Then they will respond to the email you have indicated in the form with a label that you must print.
Pack the product intact inside its box as if it had never been opened. Stick the label you printed on the outside of the package, which should be well sealed with tape.
Finally, you must take the package to a collection point of the company that JustFab has indicated to you by email. Normally it will be a Mondial Relay Pack Point, but it can be a ParcelShop or DPD.
No matter where you drop it off, the delivery person will pick it up and deliver it to JustFab. When it arrives you will be able to get your money, or they will send your new products if you requested a change.
If, on the other hand, you don't like JustFab, I recommend that you look for alternatives to this online store. To buy cheap shoes you can visit my article on alternatives to JustFab.